Do you have customer service?
Of course! I am available to answer your questions 24/7/365. Leave a message and your call will be returned at my earliest opportunity. If I don't answer, I'm probably helping a customer pick out a great mattress.
Are your mattresses used or refurbished?
No. ALL mattresses sold at BAMA MATTRESS OUTLET are brand new still in the plastic bags from the manufacture.
Do your mattresses have any type warranty?
Yes. ALL mattresses sold at BAMA MATTRESS OUTLET have a manufactures warranty.
How often do you get shipments in?
I never know exactly when shipments are coming in. I deal with a lot of closeouts, overstocks, and overruns. They are at a 1st come 1st serve basis. At these savings inventory moves very quickly. It’s always best to come to the store and lay on the different displays and see what you like. If there is something specific that you need I may be able order it for you.
How do you get your mattresses?
Manufactures sometime produce too many of a certain bed or have closeouts. I have a distributor that purchases these at great prices and huge volumes. I am able to get them and pass the savings to my customers.
What brand mattresses do you carry.
This changes all the time. It depends on what overstocks and closeouts arrive. I have had the following brands and more at the store: Royal Heritage, Corsicana, Serta, Simmons and Sealy to name a few. All of them basically have the same manufacturer’s warranty, so you can’t really go wrong with any of them.
How are you able to sale mattresses at 50+% of what I see at them big mattress stores?
LOW OVERHEAD. When you come to BAMA MATTRESS OUTLET you will not see a fancy 5000 sq. ft. show room, pushy sales people, or 50 different beds on display. All of that stuff cost lots of money. Those costs are passed down to the customers. I am able to offer many of the same mattresses at huge savings.
What are your hours of operation?
I am at the store by appointment. By doing this I set up times around their busy schedules to give them one on one attention. I never want anyone to be rushed. You will basically have the store to yourself to come and lay on the different displays, to take your time and make the right decision for you. You Deserve A Great Mattress!!!
From time to time, when I have several shipments come in a week, I will open the store as NO APPOINTMENT needed. I usually post these times and dates on my Facebook page BoxDrop Tuscaloosa. If you like and share my page with your other friends you will see when I post the days as wells as when new shipments arrive.
Do you offer delivery?
Yes. I can deliver for a fee. Fee is based on distance from me, once you decide on Your mattress, we can discuss the delivery. Rates are very reasonable compared to other furniture store.
Do you have any reviews of customers that have made purchases from you?
Yes. Please check out my reviews on my Facebook page BoxDrop Tuscaloosa.
What’s your return policy?
All sales are final.